NHTSA Complaint #11396890 — 2020 CADILLAC CT6
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11396890 |
| Vehicle | 2020 CADILLAC CT6 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 8,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
THE SUPER CRUISE SELF DRIVING FEATURE DOESN'T WORK AND ERROR MESSAGES CONTINUOUSLY FLASH ON DASHBOARD. IT HAS BEEN AT THE DEALER SINCE 12/16 (>9 WEEKS) WITHOUT ANY RESOLUTION. CALLS, EMAILS, POSTS TO CADILLAC AND GENERAL MOTORS GO UNANSWERED. DEALER TELLS ME CADILLAC ENGINEERS FROM CORPORATE COME AND GO WITH NO SOLUTION. I'VE MADE 2 PAYMENTS TO DATE WITHOUT MY CAR. I NOTIFIED GM FINANCIAL I WILL NO LONGER MAKE PAYMENTS ON A CAR I DO NOT HAVE. ALSO NO RESPONSE.
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