NHTSA Complaint #11396868 — 2017 KIA FORTE

I BOUGHT THIS CAR BRAND NEW AT THE END OF 2017. I HAVE TAKEN EXTREMELY GOOD CARE OF THE CAR. A LITTLE OVER A YEAR AGO, I TOOK IT INTO THE DEALERSHIP TO GET SOMETHING COSMETIC FIXED ON THE INTERIOR. I PICKED UP MY CAR AND WHEN I GOT HOME I REALIZED BOTH HEADLIGHTS AND ONE BRAKE LIGHT WERE NOT WORKING. I TOOK MY CAR BACK IN AND THEY INSISTED THAT WHEN ONE LIGHT GOES OUT, THEY ALL GO OUT WHICH ISN'T TRUE. I INSISTED THAT THERE MUST BE AN ELECTRICAL ISSUE AND THAT I WANTED A TECHNICIAN TO CHECK IT SINCE MY LIGHTS WERE WORKING JUST FINE WHEN I BROUGHT MY VEHICLE IN. AFTER MANY DIFFERENT APPOINTMENTS AND INSPECTIONS IT WAS DETERMINED THAT IT WAS MY WIRING HARNESS THAT WAS BROKEN ON THE DRIVERS SIDE. WARRANTY DIDN'T COVER IT. LESS THAN A YEAR LATER SAME THING HAPPENED ON THE LEFT SIDE, WARRANTY DIDN'T COVER IT. THE TECHNICIAN EVEN STATED THAT THE ENGINE GOT TOO HOT AND MELTED THE WIRES. HE WAS SURPRISED WARRANTY DIDN'T COVER THIS ISSUE SINCE IT HAPPENED ON BOTH SIDES WITHIN A YEAR TO A CAR THAT IS FAIRLY NEW AND REALLY WELL TAKEN CARE OF. HAVING BOTH HEADLIGHTS AND BRAKE LIGHT NOT WORKING IS VERY DANGEROUS. ESPECIALLY WHEN DRIVING IN A DARK AND RAINY AREA. HOW HAS THIS HAPPENED TO SO MANY PEOPLE AND THIS VEHICLE HASN'T BEEN RECALLED? I AM EXTREMELY DISAPPOINTED IN KIA AND THINK THERE SHOULD BE SOME SORT OF CLASS ACTION LAWSUIT OR RECOURSE. AFTER READING ALL OF THESE COMPLAINS THAT ARE THE SAME, I AM SHOCKED KIA HAS NOT TAKEN CARE OF THEIR CUSTOMERS.