NHTSA Complaint #11396793 — 2019 LANCE TRAVEL TRAILER
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP issue reported to NHTSA
Complaint Details
| ODI Number | 11396793 |
| Vehicle | 2019 LANCE TRAVEL TRAILER |
| Component | EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
TL* THE CONTACT OWNS A 2019 LANCE TRAVEL TRAILER EQUIPPED WITH A DOMETIC 3-BURNER STOVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20E071000 (EQUIPMENT) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH THE DOMETIC RECALL HOTLINE AT 1-888-943-4905 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT THERE WAS NO TIMEFRAME FOR PARTS AVAILABILITY. THE RECALL REPAIR WAS NOT PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.