NHTSA Complaint #11396700 — 2020 LINCOLN AVIATOR PHEV

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11396700
Vehicle 2020 LINCOLN AVIATOR PHEV
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 1,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

BRAKES FAILED WHEN DRIVING DOWN MY DRIVEWAY, WHICH IS A STEEP HILL. RECEIVED SIX ERROR "SERVICE NOW" MESSAGES: SERVICE ADVANCETRAC, CHECK BRAKE SYSTEM, HILL DESCENT CONTROL FAULT, PARK BRAKE MALFUNCTION, PRE-COLLISION ASSIST NOT AVAILABLE. WAS ABLE TO ROLL TO A STOP AND HAD TO CALL TOW TRUCK. SUBSEQUENT CONVERSATION WITH DEALER SERVICE DEPT , WAS TOLD RECALL 20U29 APPLIES. GAVE ME A DOZEN 'CODES' FOR FAULTY/AFFECTED SYSTEMS ON CAR BEFORE I STOPPED HIM BECAUSE I DID NOT UNDERSTAND THE ACRONYMS. I HAVE SEARCHED AND CANNOT FIND A RECALL BY THAT NUMBER. THE BRAKE FAILURE WAS SCARY AND I AM GLAD IT OCCURRED AT HOME.

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