NHTSA Complaint #11396640 — 2012 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNED A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35-40 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WHILE GOING OVER A SPEED BUMP AND HIT A TREE. THE FRONT DRIVER'S AND PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES TO HIS LOWER BACK AND HEAD. MEDICAL ATTENTION WAS RECEIVED AS THE CONTACT WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS TOWED OR NOT. THE DEALER HILL KELLY DODGE (6171 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED A DAY PRIOR TO THE COLLISION ABOUT SEVERAL WARNING LIGHTS THAT ILLUMINATED (CHECK ENGINE, SERVICE 4-WHEEL DRIVE, TRACTION CONTROL) AND SCHEDULED AN UPCOMING APPOINTMENT TO GET THE VEHICLE DIAGNOSED AS WELL AS THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.