NHTSA Complaint #11396487 — 2011 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11396487
Vehicle	2011 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	January 10, 2021
Date Filed	February 16, 2021
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I HAVE BEEN HAVING PROBLEMS WITH MY STEERING WHEN I DRIVE AT A SLOW SPEED. WHEN I GO TO TURN THE WHEEL YOU HAVE TO USE A LOT OF FORCE TO TURN, IF NOT YOU HAVE TO BE ON THE GAS TO GET THE STEERING TO WORK. I HATE DRIVING THIS VEHICLE WITH MY KIDS IN THE CAR. I HAVE ALMOST WREAKED IT A FEW TIMES. I DON'T UNDERSTAND WHAT IS GOING ON. WHEN IT STARTED HAPPENING LAST MONTH I GOT MY POWER STEERING PUMP REPLACED AND THEN A WEEK AFTER I GOT IT PUT IN, IT'S NOT WORKING PROPERLY AGAIN. THIS IS VERY DANGEROUS. I HOPE THIS ISSUE GETS FIXED. I AM GOING TO REPLACE THE POWER STEERING PUMP ONE MORE TIME IF IT DOES IT AGAIN.

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#11399196 — March 4, 2021 — I'VE OWNED MY TRAVERSE FOR SLIGHTLY LONGER THAN 1 YEAR. I CAN HEAR A WHINY SOUND COMING FROM THE STEERING WHEEL AREA ...

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