NHTSA Complaint #11396453 — 2019 LINCOLN NAUTILUS

TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD INTERMITTENTLY GO BLANK UPON START-UP OF THE VEHICLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD REMAIN BLANK THROUGHOUT THE DURATION OF THE DRIVE AND WOULD RESUME NORMAL FUNCTION THE NEXT DAY. THE CONTACT HAD TAKEN THE VEHICLE TO TUTTLE-CLICK LINCOLN (43 AUTO CENTER DR SUITE B, IRVINE, CA 92618) ON NUMEROUS OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO REPLICATE THE FAILURE AFTER MULTIPLE ATTEMPTS. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V076000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.