NHTSA Complaint #11396368 — 2009 SATURN AURA

THE CAR WAS EXITING THE OFFRAMP AT 70 MPH WHEN THE POWER STEERING WENT OUT WILE TRYING TO EXECUTE A LEFT TURN WITH NO POWER STEERING. I HAD A CONVERSATION WITH SATURN CUSTOMER ASSISTANCE CENTER AND THE RECALL WAS TURNED INTO A # 15356 SPECIAL COVERAGE ADJUSTMENT. I AM ON THE GM CORPORATE NEWSROOM SITE WHERE THEY STATE THAT IT IS A RECALL WITH MY YEAR VEHICLE. THEY ALSO MAKE A STATEMENT THAT BY THE V.P. JEFF BOYER IN A LOOKS LIKE A PRESS RELEASE TO NHTSA REGARDING THE RECALL. JEFF BOYER STATES" 'WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,' SAID JEFF BOYER, VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. 'WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.' IS HE LYING FOR MY SON DRIVING THE VEHICLE CLAIMED IT WAS A REAL ISSUE. THIS WAS WRITTEN ON 3-31-2014. THIS IS A SAFETY ISSUE AND GM SHOULD TAKE CARE OF IT REGARDLESS OF THE MILEAGE AND YEAR WHICH WAS NOT STATED IN THIS NEWS RELEASE. BE THE DRIVER WHEN THIS OCCURS IT IS VERY HARD TO CONTROL.