NHTSA Complaint #11396238 — 2017 FORD MUSTANG
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11396238 |
| Vehicle | 2017 FORD MUSTANG |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 75,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
FOR THE SECOND TIME MY HEATED/COOLED SEATS FAILED. THIS TIME FORD REPLACED THE CONNECTOR WITH AN UPDATED MODULE WITH ADDITIONAL GROUND WIRES. THE ORIGINAL CONNECTOR SHOWED BURNS AND THE ISSUE PRESENTS A FIRE HAZARD UNDER THE PASSENGER SEAT. WHILE FORD GAVE ME A "BREAK" ON REPLACING WITH THE UPGRADED CONNECTOR, IT STILL COST ME $250+ AND DOESN'T ADDRESS THE FIRE HAZARD THAT THE ORIGINAL CONNECTION PRESENTS TO THE CAR THAT THEY HAVE NOT FIXED.
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