NHTSA Complaint #11396232 — 2016 CHEVROLET SUBURBAN

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11396232
Vehicle	2016 CHEVROLET SUBURBAN
Component	SEATS
Date of Incident	January 10, 2021
Date Filed	February 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

BOTH DRIVER AND PASSENGER HEATED ELEMENTS NO LONGER ARE FUNCTIONAL. TEMPERATURE DOESN'T GET WARM ON THE PASSENGER SIDE, AND DRIVER SIDE DOESN'T WORK AT ALL. PURCHASED THE VEHICLE THIS WAY, AND MECHANICS SAID GM MADE THE LOW TEMP MANDATORY, TRIED TO EXPLAIN, NOT WORKING AT ALL. THE INSISTED IT WAS A GM MANUFACTURING ISSUE.

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