NHTSA Complaint #11396131 — 2012 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11396131
Vehicle	2012 GMC TERRAIN
Component	ENGINE
Date of Incident	January 21, 2021
Date Filed	February 14, 2021
Mileage	168,978 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

VEHICLE BEGAN TO USE EXCESSIVE AMOUNT OF OIL AND IDEL UP AND DOWN AND SOMETIMES EVEN SHUTS DOWN. AFTER ABOUT 3 MONTHS WHILE DRIVING ON THE INTERSTATE IT BEGAN TO SHUT DOWN WHILE IN MOTION. I CALLED FOR SOMEONE TO CHECK THE VEHICLE OUT AND HE ARRIVED CALLED SOMEONE TO CHECK THE VEHICLE AND HE ACTUALLY TOLD ME IT SEEMS TO BE THE MOTOR GONE BAD BUT HE ASKED WOULD I DRIVE IT BACK HOME IF HE FOLLOWED BEHIND. IT LITERALLY SCARED ME AND MY 4 CHILDREN TO DEATH WHEN IT SHUT DOWN WHILE IN MOTION WITH THAT KIND OF SPEED SO I DON'T TRUST PUTTING MY CHILDREN IN IT NOW. I DON'T THINK ITS SAFE AT ALL. THE VEHICLE I ONCE THOUGHT WAS PERFECT FOR MY FAMILY IS TURNING OUT TO BE A NIGHTMARE.

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