NHTSA Complaint #11396101 — 2012 HYUNDAI ELANTRA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11396101
Vehicle	2012 HYUNDAI ELANTRA
Component	AIR BAGS
Date of Incident	September 15, 2020
Date Filed	February 13, 2021
Mileage	145,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I LIVE IN MISSOURI WHERE THEY STILL HAVE VEHICLE INSPECTIONS TO RENEW TAGS FOR LEGALLY DRIVING. GOT IN THE VEHICLE AND STARTED IT I THEN TRY TO USE THE STEERING WHEEL CONTROLS TO CHANGE RADIO STATION WOULD NOT WORK THEN TRIED THE OTHER SIDE OF THE STEERING WHEEL TO MAKE A PHONE CALL AND IT WOULDN'T WORK THEN I TRIED THE HORN AND IT WOULD NOT WORK. I LOOKED UP THE PROBLEM AND WHAT I FOUND IS THAT IT'S WHATS CALLED THE AIRBAG CLOCKSPRING SO THERE FOR THE AIRBAG IN THE STEERING WHEEL WILL NOT DEPLOY IN THE CASE OF AN ACCIDENT I HAVE RESEARCHED THAT MY VEHICLE IS NOT THE ONLY ONE AND WITH THIS ISSUE IT IS VERY UNSAFE AND WILL NOT PASS INSPECTION IN MY STATE

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