NHTSA Complaint #11395185 — 2015 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11395185
Vehicle	2015 RAM 1500
Component	SUSPENSION
Date of Incident	February 8, 2021
Date Filed	February 8, 2021
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

AIR RIDE SUSPENSION FAILS IN WEATHER CONDITIONS BELOW FREEZING. THE TRUCK LOSES ALL AIR RIDE FUNCTIONS AND LOWERS ALL THE WAY DOWN TO THE BUMP STOPS. I WAS DRIVING HOME FROM THE LAKE WHEN IT STARTED TO DROP. IT IS -10 DEGREES FAHRENHEIT. WITHIN 5 MILES MY TRUCK HAD LOST ALL SUSPENSION AND WAS SITTING ON THE FRAME. IT MADE THE TRUCK IMPOSSIBLE TO DRIVE AND I DID NOT FEEL SAFE AT ALL. I ENDED UP GOING 10 MILES PER HOUR UNTIL I MADE IT HOME.

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