NHTSA Complaint #11394778 — 2020 TESLA MODEL S

WHEN DRIVING AND ACCELERATING ONTO ENTRY RAMP OF HIGHWAY, THE FRONT HOOD FLEW OPEN BLOCKING VISION. I WAS PROBABLY DOPING ABOUT 60 MPH WHEN IT CAME OPEN. THE TESLA DIAGNOSTIC CLAIMED A MESSAGE WAS ON MY SCREEN TELLING ME HOOD MAY NOT BE CLOSED CORRECTLY. THERE WAS NO NOISE NOTIFICATION TELLING ME THE HOOD WAS OPEN. I HAD NOT TOUCHED THE HOOD IN ANY WAY. I HAD BEEN DRIVING FOR ABOUT 8 MINUTES BEFORE IT OPENED. I MUST HAVE CLICKED TO OPEN THE HOOD IN ERROR WHEN OPENING THE CAR TO UNLOCK MY CAR. THERE WAS NO MANUAL "LATCH" TO UNLOCK LIKE OTHER CARS. BASICALLY I DIDN'T NOTICE THE MESSAGE, AS IT IS AT THE BOTTOM OF THE SCREEN AND WAS BLOCKED BY THE STEERING WHEEL. I HADN'T OPENED OR TOUCHED THE FRONT HOOD IN WEEKS. I CONSIDER THIS VERY DANGEROUS. ANY OTHER CAR I HAVE DRIVEN, YOU HAVE TO MANUALLY OPEN THE 2ND LATCH TO OPEN THE HOOD, IT SEEMS WITH TESLA IT CAN ALL BE DONE ELECTRONICALLY, AND APPARENTLY WITHOUT REALIZING. WHEN IT FLEW OPEN IT DAMAGED THE HOOD. TESLA TOOK 3 MONTHS TO DIAGNOSE THAT THERE WAS A MESSAGE ON MY SCREEN, BUT WERE UNABLE TO TELL ME WHERE THE SIGNAL CAME FROM TO OPEN THE HOOD.