NHTSA Complaint #11394769 — 2013 HYUNDAI TUCSON

DRIVING AT HIGHWAY SPEED, CAR WAS DRIVING FINE, WHEN SUDDENLY THE ENGINE BEGAN TO MAKE TAPPING NOISE, WHICH PROGRESSIVELY GOT LOUDER WITHIN SECONDS, AND THEN COMPLETELY LOST POWER. I COASTED TO THE SHOULDER OF THE ROAD, AND OPENED THE HOOD TO LOOK FOR ANY OBVIOUS SIGN OF TROUBLE. I FOUND NOTHING UNUSUAL. I CALLED A TOW TRUCK AND THE CAR WAS TAKEN TO MY LOCAL MECHANIC. I GOT A CALL INFORMING ME THAT THERE WERE METAL SHAVINGS ON THE DIPSTICK, AND THAT HE WANTED TO DROP THE OIL PAN. I TOLD HIM NOT TO , BECAUSE I WAS AWARE OF A RECALL ON OTHER HYUNDAI'S, THAT WERE HAVING THE SAME TYPE OF ENGINE FAILURE. THE OIL PAN BOLTS APPEAR TO HAVE NEVER BEEN REMOVED IN THE PAST, DESPITE AN NHTSA RECALL THAT INSTRUCTED HYUNDAI TECHNICIANS TO REMOVE THE PAN, REPLACE THE GASKET, AND THE OIL PRESSURE SENSOR. DESPITE THE NHTSA WEBSITE INDICATING THAT MY CAR HAS ALREADY BEEN EXAMINED FOR THIS ISSUE, THE PAN APPEARS TO HAVE NEVER BEEN REMOVED FROM THE CAR.