NHTSA Complaint #11394725 — 2019 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2019 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ATTEMPTED TO APPLY TO BRAKES HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE VEHICLE IN FRONT OF HER. THE CONTACT STATED IT FELT AS IF THE REAR BRAKES WERE NOT FUNCTIONING PROPERLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AFTER THE INCIDENT. A POLICE REPORT WAS NOT FILED. THE CONTACT CONTACTED TRACY CHRYSLER DODGE JEEP RAM (3460 NAGLEE RD, TRACY, CA 95304, (209)820-1800) TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,500.*DT*JB