NHTSA Complaint #11394711 — 2008 HYUNDAI VERACRUZ

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11394711
Vehicle	2008 HYUNDAI VERACRUZ
Component	ELECTRICAL SYSTEM
Date of Incident	June 28, 2020
Date Filed	February 4, 2021
Mileage	61,253 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

AT ABOUT 61,253 MILES, ENGINE GASKETS WERE FOUND LEAKING AND VALVE COVER GASKETS & VALVE COVER SET WAS REPLACED. ALTERNATOR TESTED BAD AND WAS REPLACED. BATTERY TESTED BAD AND WAS REPLACED. OIL LEAKED FROM VALVE COVER/ENGINE AND DRIPPED ON ALTERNATOR CAUSING THE ALTERNATOR AND BATTERY TO BECOME DEFECTIVE. CAR WAS PULLED INTO SERVICE STATION AS ENGINE STARTED PUTTERING AND POWER WAS DROPPING. A CLAIM WAS MADE TO HYUNDAI (CASE 17561397) WHO DENIED THE CLAIM SAYING THAT IT WAS NOT COVERED, CITING CAMPAIGN 121 (GUEST BECAUSE IT WAS SIMILAR) AND SAYING THAT IT COVERED THE CYLINDER COVER GASKET DID NOT INCLUDE THE VALVE COVER GASKET LEAKING AND CAUSING THE EXACT SUBSEQUENT DAMAGE. ATTACHED ARE REPAIR DOCUMENTS.

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