NHTSA Complaint #11394676 — 2010 LINCOLN MKS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11394676
Vehicle	2010 LINCOLN MKS
Component	STEERING
Date of Incident	November 20, 2020
Date Filed	February 4, 2021
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE MAINTENANCE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860) 793-8885). UPON INVESTIGATION, THE DEALER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

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