NHTSA Complaint #11394542 — 2019 LINCOLN NAUTILUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11394542
Vehicle	2019 LINCOLN NAUTILUS
Component	ELECTRICAL SYSTEM
Date of Incident	December 30, 2020
Date Filed	February 3, 2021
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

12/30/20 STOPPED AT RED TRAFFIC LIGHT WITH FOOT BRAKE. ENGINE AND ELECTRICAL SHUT DOWN. VEHICLE WENT TO PARK AND WOULD NOT START AGAIN OR SHIFT OUT OF PARK. NOTHING WORKED! HAD TO BE TOWED TO LINCOLN DEALER. THE MILEAGE WAS 6,000! JULY 2020 I HAD COMPLAINED OF TRANSMISSION BANGING SHIFTING TO DRIVE OR REVERSE. DEALER SAID ALL WAS FINE. IT HAS BEEN 34 DAYS, DEALER REPLACE A MODULE WITCH DID NOT FIX PROBLEM. THEY ARE NOW REPLACING THE TRANSMISSION. THE INCIDENT OCCURRED AT A SHOPPING CENTER LIGHT TO ENTER HIGHWAY 525. APPROACHING THE SIGNAL VEHICLE WAS ONLY TRAVELING 2-3 MPH.

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