NHTSA Complaint #11394512 — 2016 FORD FIESTA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11394512
Vehicle	2016 FORD FIESTA
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2018
Date Filed	February 3, 2021
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I BOUGHT MY 2016 FORD FIESTA WITH 31K MILES ON IT. AT THE TIME I DIDN'T RESEARCH TOO DEEPLY INTO THE TRANSMISSION ISSUES THESE MODELS HAVE. SINCE MY CAR HIT ABOUT 45K MILES I'VE EXPERIENCED SHUTTERING, JUMPING, CLICKING, AND ROUGH SHIFTING OR COMPLETE LACK OF SHIFTING IN THE TRANSMISSION WHILE DRIVING SAFELY AND NORMALLY. I'VE EXPERIENCED MY CAR DYING RANDOMLY BECAUSE THE TCM IS FAULTY AND USES ALL THE CAR'S POWER EVEN WHEN THE CAR ISN'T ON. DURING A PERIOD MY CAR WAS HAVING LOTS OF TROUBLE TURNING OVER THE ENGINE TO START. HAD A BUNCH OF VACUUMS AND WIRING REPLACED AND THIS HELPED A BIT WITH THE CAR STARTING. NOW IT'S AT 67K MILES AND I'M COMPLETELY SCARED TO DRIVE IT. IT NEVER FEELS RELIABLE GIVEN THE FAULTY TCM, I'VE HAD TO BUY AN EXTRA PORTABLE CAR JUMP STARTER JUST SO I CAN MAKE SURE I'LL BE ABLE TO DRIVE HOME, AND NOW I JUST WANT FORD TO BUY IT BACK. IT'S OVERALL A FAULTY CAR THAT IS FORESHADOWING A FUTURE OF REPLACING SOMETHING RELATED TO THE TRANSMISSION EVERY 5K MILES WHICH IS RIDICULOUS AND COMPLETELY UNAFFORDABLE. PLEASE REMEDY THIS CATASTROPHIC ISSUE FORD!

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