NHTSA Complaint #11394505 — 2014 PORSCHE CAYENNE

TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR. APPROXIMATELY 20,000 MILES LATER THE FAILURE RECURRED AND THE CONTACT WAS INFORMED THAT THE TRANSFER GEAR WAS FAULTY AND NEEDED TO BE REPLACED A SECOND TIME. IN ADDITION, THE SPEED SENSORS IN ALL FOUR WHEELS WERE FAULTY CAUSING THE VEHICLE TO RANDOMLY SLOW DOWN AND NOT ACCELERATE. THE SENSORS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,000.