NHTSA Complaint #11394418 — 2012 SCION IQ

TL* THE CONTACT OWNS A 2012 SCION IQ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL, CAUSING THE ENGINE TO FAIL. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT ALSO MENTIONED THAT BLACK SMOKE WAS COMING OUT OF THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO RUDY LUTHER TOYOTA (8805 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED DUE TO THE REPAIR COST. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE DIM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. THE VIN WAS NOT AVAILABLE.