NHTSA Complaint #11394266 — 2019 KIA FORTE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11394266
Vehicle 2019 KIA FORTE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 26,087 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I'VE BEEN HAVING ISSUES WITH THE FCW (FORWARD COLLISION WARNING) NOT WORKING PROPERLY OVER A YEAR. AT FIRST I THOUGHT IT WOULD CORRECT ITSELF, BUT THE PROBLEM BECAME MORE PREVALENT, AND WITH RESEARCH, OTHERS HAVE SAID THEY'VE HAD THIS SAME PROBLEM AS WELL. THERE HAVE ALSO BEEN NUMEROUS TIMES WHEN I'VE BEEN MERGING ONTO AN INTERSTATE AND THE CAR WOULD NOT GO OVER 60-65 MPH NO MATTER HOW HARD I PUSHED THE GAS. YESTERDAY WAS WHEN THE REAL ISSUES BEGAN. I WAS DRIVING ON A CITY STREET WHEN MY ENTIRE SYSTEM BLACKED OUT. I COULD SEE ANYTHING ON THE SCREEN, AND THIS WAS SURPRISING TO ME BECAUSE I HAD JUST TAKEN MY CAR TO A LOCAL KIA AND THEY SAID THEY HAD UPDATED THE SYSTEM. ABOUT 20-30 MINUTES LATER I VISIT A LOCAL STORE TO PICK UP A FEW ITEMS. THE CAR HAD TO BE OFF ONLY 2 OR 3 MINUTES, WHEN I RETURN AND STARTED TO START THE CAR IT SPUTTERED AND WOULD 'TURN OVER.' I ATTEMPTED A FEW MORE TIMES AND IT FINALLY DID SO. MY CAR ONLY HAD ABOUT 26,000 MILES, THERE IS NO WAY I SHOULD BE EXPERIENCE PROBLEMS AS SUCH, AND I GET IT SERVICED REGULARLY. LASTLY, I WAS ON MY WAY HOME AND I STOPPED AT A FAMILY MEMBERS HOUSE TO PICK UP SOME THINGS AND I PARKED ABOUT 10-15 FEET FROM THE HOUSE AND I LEAVE THE CAR IDLING IN PARK. BEFORE I EVEN WALK AWAY FROM THE CAR, I STOOD AT MY CAR DOOR TALKING FOR ABOUT A MINUTE OR 2. I'M IN THE HOUSE FOR ABOUT 15-20 MINUTES THEM ALL OF A SUDDEN THERE IS A LOUD THUD OUTSIDE. MY CAR HAS MANAGED TO FALL OUT OF GEAR AND ROLL INTO MY FAMILY MEMBERS PORCH. IT SUSTAINED SOME DAMAGE TO THE DRIVERS SIDE BUMPER AND FENDER. WITH MORE RESEARCH I DISCOVERED THAT THIS HAS BEEN A PROBLEM WITH THIS PARTICULAR MAKE AND MODEL AS WELL. THIS CAR IS BASICALLY A LEMON.

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