NHTSA Complaint #11391052 — 2008 FORD FUSION

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP CAUSING THE DISTANCE TO BE EXTENDED. THE CONTACT STATED THAT SHE HAD TO SHIFT INTO NEUTRAL TO BRING THE VEHICLE TO A STOP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JACK KISSEE FORD (760 S LYNN RIGGS BLVD, CLAREMORE, OK 74017) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.