NHTSA Complaint #11390544 — 2019 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2019 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO LOSE POWER AND JERKED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL OPERATION HOWEVER, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED GOING UPHILL, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO HALL CHEVROLET CHESAPEAKE (3412 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (877)475-0719) WHERE IT WAS DIAGNOSED THAT ALL 4 CYLINDERS HAD MISFIRED AND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS DIAGNOSED THREE ADDITIONAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND TEST DRIVEN HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DEEMED THE CONTACT INELIGIBLE FOR ANY REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 51,448.