NHTSA Complaint #11390505 — 2007 KIA SPECTRA

I WAS SHOPPING AT THE GROCERY STORE AND AS I AM BACKING OUT OF THE PARKING SPACE, MY STEERING WHEEL BECAME VERY VERY STIFF AS I CUT THE WHEEL TO POSITION MY CAR TO MOVE FORWARD. I WAS ABLE TO DRIVE FORWARD, BUT WHEN MAKING A RIGHT OR LEFT TURN THE STEERING WHEEL WAS VERY RESISTANT TO THE POINT THAT I ACTUALLY HAD TO TURN THE WHEEL ALL THE WAY TO RIGHT OR LEFT TO MAKE MY TURN.ON 3/10/2020, I TOOK MY CAR TO THE MECHANIC AND AT FIRST I WAS TOLD I NEED THE BELTS FOR A/C, ALT AND PS, REPLACED WHICH I AUTHORIZE AND PAID $171.60 TAX INCLUDED. ON 3/26/2020 I HAD TO RETURN MY CAR TO THE MECHANIC DUE TO SAME HARD TO STEER PROBLEM. I WAS THEN TOLD I NEEDED TO HAVE MY POWER STEERING PUMP REPLACED WHICH I AUTHORIZED AND PAID $353.93 TAX INCL. NEXT ON 4/7/20 THE SAME PROBLEM OF STEERING HAPPENED. I TOOK IT BACK TO MECHANIC AND WAS TOLD I NEEDED A RACK AND PINION (P/S RACK), AT A COST OF $848.63 TOTAL, WHICH I PAID. I HAD TO TAKE IT BACK FOR THE SAME PROBLEM ON 7/14/202 AND 8/17/2020 AND 9/16/2020. I WAS NOT CHARGED THE LAST THREE DATES OF REPAIR. I RECENTLY GOOGLE SEARCHED FOR RECALLS AND SAW THAT THE 2007 KIA SPECTRE HAD INDEED BEEN RECALLED. I CALLED 800-333-4542 AND WAS TOLD MY VIN NUM SHOWS NO SERVICE CAMPAIGN. I CONTEST THEIR FINDINGS I WOULD LIKE MY COMPLAINT TO BE INVESTIGATED. I AM ALSO REQUESTING A TOTAL REIMBURSEMENT OF $1374.16. THANK YOU, [XXX]. I LOOK FORWARD TO HEARING FROM YOU. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC