NHTSA Complaint #11390413 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11390413
Vehicle 2017 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 34,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAD VIGOROUS SHAKING IN THE STEERING WHEEL AT 80 MPH IN DEC 2020. CALLED DEALER AND THEY EXPLAINED THAT IT IS THE "DEATH WOBBLE" THAT IS A RECALL. I GOT THE VEHICLE IN A FEW DAYS LATER WHERE THEY CHANGED THE STEERING DAMPENER. IN JANUARY, I DROVE TO TEXAS AND BACK AND HAD THE SAME THING HAPPEN 3 TIMES. AFTER SLOWING TO 50 MPH, IT WOULD STOP. DEALER SAYS THAT IT COULD BE A NUMBER OF ISSUES ON THE FRONT END THAT WOULD BE OUTSIDE MY WARRANTY COVERAGE, SINCE I AM PAST THE 3 YEARS. THIS IS A KNOWN ISSUE ALL OVER THE INTERNET, WHERE AFTER MARKET ACCESSORY DEALERS ARE MAKING A TON OF MONEY TO SELL US STUFF TO FIX WHAT FORD WILL NOT FIX. IT'S DANGEROUS, AS SEEN AND AS THE DEALERSHIP EXPLAINED. I DON'T UNDERSTAND HOW FORD IS NOT MANDATED TO FIX THIS SAFETY ISSUE.

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