NHTSA Complaint #11390411 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11390411
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	November 24, 2020
Date Filed	January 27, 2021
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE 2014 SOUL HAS LESS THAN 100K MILES ON IT, BUT WHEN MY DAUGHTER TRAVELED HOME, THANKSGIVING 2020, RIGHT AS SHE PULLED INTO OUR PARKING SPOT, BOTH THE CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. SHE HAD JUST HAD THE SOFTWARE UPDATE TO MOVE THE CAR INTO LIMP HOME MODE IF THERE WAS ENGINE PROBLEMS, AND SURE ENOUGH, WHEN SHE WENT TO DRIVE THE CAR THE NEXT MORNING, THE CAR WAS IN LIMP HOME MODE. TOOK IT TO THE NEAREST KIA DEALERSHIP WHERE THEY INDICATED THAT THERE WAS KNOCKING NOISES COMING FROM THE ENGINE WITH A CODE P1326 AND THAT THE ENGINE LONG BLOCK NEEDED TO BE REPLACED. IT IS COMPLETELY UNDRIVEABLE. I HAVE BEEN WAITING TO FIND OUT IF HER ENGINE IS ONE THAT IS BEING RECALLED BY KIA BUT IF IT IS NOT IT SHOULD BE.

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