NHTSA Complaint #11390083 — 2017 FORD ESCAPE

WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KEPT GOING AND WOULD NOT STOP CRUSHING HER AGAINST THE STEERING COLUMN AND THE SEAT BELT SQUEEZING HER, TO THE POINT SHE HAD TO DRIVE OFF THE ROAD AND ALL SHE COULD DO WAS GET A TOE ON THE BRAKE BECAUSE OF BEING IN SUCH A COMPRESSED POSITION AND WAS ABLE TO SKID TO A STOP. WHEN SHE GOT HOME AND EXPLAINED IT TO ME I WENT OUT AND TRIED THE FORWARD SEAT BUTTON TWICE AND IT DI THE SAME THING, LOCKED ALL THE WAY FORWARD. I TRIED A FEW MORE TIMES BUT IT DID NOT DO IT.. TOOK IT TO THE FORD DEALER AND THEY SAID THEY CAN'T GET IT TO DO THE SAME THING AND ARE KEPPING IT OVERNIGHT AND WILL TRY IN MORNING, AND IF IT DOESN'T DO IT THERE IS NOTHING THEY CAN DO HE SAID.