NHTSA Complaint #11389968 — 2018 TOYOTA HIGHLANDER

THE VEHICLE WAS IN MY DRIVEWAY BOTH TIMES THAT THIS HAS HAPPENED SO FAR. I WENT OUT FIRST THING IN THE MORNING TO START IT AND THE BRAKE PEDAL WAS EXTREMELY HARD WHEN I WENT TO PRESS THE PEDAL IN ORDER TO PUT THE ENGINE START BUTTON AND ALL OF THE ELECTRONICS TURNED ON BUT THE VEHICLE REFUSED TO START AND DISPLAYED A MESSAGE STATING "BRAKING POWER LOW, STOP IN A SAFE PLACE. I FOUND A RECALL NOTICE THAT WAS SHARED ON THE TOYOTA FORUMS FOR THIS EXACT REASON; HOWEVER, MINE ISN'T INCLUDED IN THE RECALL ALONG WITH MANY OTHER PEOPLE THAT WERE ALSO EXCLUDED AND ARE HAVING THIS SAME PROBLEM, ACCORDING TO THE NUMBER OF COMPLAINTS ON THE TOYOTA AND LEXUS FORUMS. I HAVE ATTACHED A COPY OF THE RECALL THAT WAS POSTED ON THE FORUM ALONG WITH THE MESSAGE THAT WAS DISPLAYED WHEN MY HIGHLANDER WOULDN'T START. I KEPT TRYING FOR 10 MINUTES AND FINALLY USED THE REMOTE START TO START IT (WHICH MADE THE BRAKE PEDAL SOFT ENOUGH TO PRESS DOWN). I THEN TURNED OFF THE REMOTE START AND WAS THEN ABLE TO START IT LIKE NORMAL. HAD I NOT HAD REMOTE START, I WOULD HAVE HAD TO HAVE THE VEHICLE TOWED.