NHTSA Complaint #11389789 — 2013 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11389789
Vehicle 2013 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 135,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

MY CAR IS AN EBONY BLACK 2013 KIA SORENTO. ON JULY 22ND, 2019, I WAS DRIVING THE CAR TO ATLANTA GA AND IT JUST CAME TO A DECELERATION MODE AND STOPPED IN HE MIDDLE OF THE ROAD. I GOT IT TOWED BY AAA AND BROUGHT IT HOME AND THE SENT IT TO THE DEALERSHIP. I WAS CALLED AND TOLD BY THE DEALERSHIP SERVICE DEPARTMENT THAT MY ENGINE IS KNOCKING AND IT IS GONE. I BROUGHT THE CAR HOME AND IT HAD BEEN SITTING ON MY DRIVE WAY EVER SINCE, LATE LAST YEAR, I SAW A NEWS ITEM RECALLING A LITANY OF KIA VEHICLES AND WHICH I BELIEVED MINE WAS INCLUSIVE BASED ON THE PROBLEM THEY CLAIMED IT IS DEVELOPING OR HAD DEVELOPED AND THE YEAR MODELS. I CALLED NHTSA TODAY AND WAS TOLD MY VIN NUMBER IS NOT INCLUSIVE. I DO NOT SEE WHY A CAR OF LESS THAN 6 YEARS OLD, WITH 135,000 MILES ON IT WITHOUT ANY ENGINE SIGN WILL STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY CHECK ENGINE SIGN AND WARNING. I STILL HAVE THE CAR ON THE DRIVE WAY AND START IT TO WARM IT UP. THIS INCIDENT OR BREAK DOWN OCCURRED BEFORE HOGANSVILLE EXIT ON THE I-85 NORTH IN GEORGIA. THANKS IN ADVANCE.

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