NHTSA Complaint #11389732 — 2018 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11389732
Vehicle	2018 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	December 24, 2020
Date Filed	January 25, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

STARTING BATTERY IS DEFECTIVE. MY TOYOTA DEALER STATED THE "THIS IS A KNOW ISSUE WITH TOYOTA. THEY HAD A DEFECTIVE BATCH OF BATTERIES". THE ISSUE IS THAT THE REPLACEMENT BATTERIES ARE UNAVAILABLE, RENDERING THE CAR USELESS AS IT CANNOT BE STARTED. THE BATTERY DOES NOT HOLD A CHARGE. THIS IS COVERED UNDER THE NEW VEHICLE WARRANTY.

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