NHTSA Complaint #11389532 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11389532
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	January 22, 2021
Date Filed	January 23, 2021
Mileage	8,214 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

55 DEGREE SUNNY DAY IN RURAL VIRGINIA. 2019 SUBARU ASCENT HAS 8214 MILES. DROVE ASCENT ABOUT 4 MILES. STOPPED TO RUN QUICK ERRAND. TWO MINUTES LATER CAR WOULD NOT START. DASH LIGHTS ON, INCLUDING CHECK ENGINE, BATTERY. POWER WINDOWS AND REAR HATCH STILL WORKED. CALLED DEALER-FOLLOWED THEIR INSTRUCTIONS TO TRY STARTING CAR IN PARK, NEUTRAL, ETC. THEY SAID IT SOUNDED LIKE A BATTERY PROBLEM, ADVISED ME TO CALL SUBARU ROADSIDE ASSISTANCE. SPOUSE CAME WITH BATTERY CHARGER. CHARGED BATTERY FOR A FEW MINUTES AND CAR STARTED. CHARGED BATTERY OVERNIGHT. SEARCHED ONLINE FOR SUBARU BATTERY PROBLEMS. READ THAT A CLASS-ACTION LAWSUIT WAS FILED AGAINST SUBARU OF AMERICA IN 2020 RELATING TO OUTBACK AND ASCENT BATTERY ISSUES. THESE MODELS ARE REPORTEDLY EQUIPPED WITH BATTERIES THAT DRAIN AND DIE. LAWSUIT CONTENDS THAT SUBARU HAS KNOWN ABOUT THESE BATTERY PROBLEMS SINCE 2017, AND HAS ISSUED A TECHNICAL SERVICE BULLETIN ABOUT BATTERY DISCHARGING AND DYING AFTER SHORT TRIP DRIVING.

Related Complaints for the 2019 SUBARU ASCENT

Other ELECTRICAL SYSTEM Complaints

#11681026 — August 16, 2025 — The battery is draining so quick that the car doesnt start at all. The battery drained completely in 3 days and it’s ...

#11638826 — January 27, 2025 — I have a 2019 Subaru Ascent Limited model with 96,xxx miles as of January 2025. In 2023, there was a safety recall fo...

#11636557 — January 17, 2025 — STARTED THE VEHICLE TO DRIVE 30 MILES FOR AN APPOINTMENT. WHILE DRIVING, ALL OF THE INTRUMENT CLUSTER LIGHTS ILLUMIN...

#11630014 — December 10, 2024 — We have had to replace battery twice and had to have auto club give us a jump start multiple times. We drive this veh...

#11583533 — April 17, 2024 — Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'c...

Recent Complaints for the 2019 SUBARU ASCENT

#11717497 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM — February 12, 2026 — The contact owns a 2019 Subaru Ascent. The contact stated that while the engine was idling, exhaust fumes entered the...

#11713281 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — January 25, 2026 — I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring ...

#11713281 — FORWARD COLLISION AVOIDANCE: WARNINGS — January 25, 2026 — I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring ...

#11702574 — POWER TRAIN — December 2, 2025 — Over the past few months the transmission has started randomly refusing to engage. When entering the expressway, you ...

#11686854 — SERVICE BRAKES — September 12, 2025 — The break pads had to be renewed after 2.5 months because the ABS was engaging every time I used the breaks. At all ...