NHTSA Complaint #11389465 — 2014 DODGE DURANGO SEATS

Complaint Details

ODI Number	11389465
Vehicle	2014 DODGE DURANGO
Component	SEATS
Date of Incident	July 21, 2020
Date Filed	January 22, 2021
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE SECOND INCIDENT WAS MYSELF DRIVING ON THE FREEWAY THE DRIVER SIDE HEADREST BURST FORWARD WHILE IN MOTION HITTING ME IN THE BACK OF THE HEAD CAUSING ME TO SWERVE FROM THE FAR LEFT LANE ACROSS TWO LANES BEFORE GAINING CONTROL OF THE VEHICLE AGAIN. LUCKY FOR ME IT WAS LATE AT NIGHT AND NO OTHER TRAFFIC WAS AROUND OTHERWISE I COULD HAVE ENDED UP IN A COLLISION. ALSO REFER TO TRACKING NUMBER 11389462. AS THIS WAS THE SECOND HEADREST TO MALFUNCTION.

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