NHTSA Complaint #11389459 — 2011 CHEVROLET EQUINOX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11389459
Vehicle 2011 CHEVROLET EQUINOX
Component STEERING
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I HAVE EXPERIENCED AT LEAST 6 POWER STEERING FAILURES WHILE DRIVING IN THE PAST 6 MONTHS (JULY 2020 THRU JAN 2021) THAT ARE EXTREMELY DANGEROUS. FAILURES HAVE HAPPENED FROM 15 MPH TO 60 MPH. ELECTRIC ASSIST SHUTS OFF AND WARNING INDICATOR FOR POWER STEERING SERVICE COMES ON. DO NOT NEED TO BE TURNING IN ANY SIGNIFICANT WAY OR IN ANY PARTICULAR DIRECTION TO TRIGGER IT. HAPPENED ON HOT DAY IN JULY AND COLD DAY IN JANUARY AND TIMES IN BETWEEN. STEERING, ESPECIALLY AT LOW SPEEDS, BECOMES VERY DIFFICULT. POWER STEERING CAN USUALLY BE RESTORED BY STOPPING VEHICLE AND TURNING SUV OFF FOR TENS OF SECONDS, SOMETIMES AFTER MULTIPLE ATTEMPTS. POWER STEERING FUSE SEEMS TO BE FINE. IT SEEMS LIKE GM HAS HAD SIMILAR PROBLEMS IN OTHER VEHICLES. I HAVE NOT SOUGHT REPAIR YET BECAUSE I CAN'T PRODUCE THE PROBLEM ON DEMAND.

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