NHTSA Complaint #11389441 — 2009 LINCOLN MKZ

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.