NHTSA Complaint #11389063 — 2017 FORD F-150

AT 62,000 MILEAGE, THE AC COMPRESSOR HAD TO BE REPLACED AND BELT THAT I WAS WARNED WOULD SEIZE. I AM A FIRST RESPONDER DRIVING INTO OUR NEARBY MOUNTAIN RANGE. WE DROPPED OFF THE TRUCK AT THE SANTA CRUZ, CA FORD DEALERSHIP ON SEP 28, 2020 AND THE JOB WAS COMPLETED ON FRI OCT 2, 2020. THEY SAID IT WAS FIXED. 10 MINUTES LATER THERE WAS NO AC AS WE DROVE HOME. THIS WAS DURING THE CA WILDFIRE SEASON AND DAILY AQI CHECKS FOR HEALTH HAZARDS. I BROUGHT IT BACK IN ON MON, OCT 5, 2020, THEY SAID THEIR MACHINE WAS BROKEN AND THEY HAD TO SEND IT OUT. WE HAD TO DRIVE WITH OUR CHILDREN IN HAZARDOUS WILDFIRE AIR QUALITY ALL OF OCTOBER WITH THE WINDOWS DOWN. THE DEFROST DID NOT WORK EITHER PROPERLY, BLOWS INTO FACE INSTEAD, SO THE WEATHER TURNED ANDRESULTED IN ME GETTING DISPATCHES, DRIVING IN THE DARK THROUGH THE MOUNTAINS WITH NO DEFROST WINDSHIELD FUNCTION. HAZARD. THEIR MACHINE WAS FIXED DEC 18, 2020 SO I BROUGHT IT IN AGAIN. IT DID NOT WORK, AND THE AC AND DEFROST STILL BROKEN AS MECHANICS DETERMINED A CONNECTING PART THEY BROKE OFF IN ATTACHING THE MACHINE TO MY TRUCK AND NOW HAD TO ORDER THAT PART FROM DETROIT. I BROUGHT IT IN JAN 7, 2021 AND IT WAS SUPPOSEDLY ALL FIXED. 3 DAYS LATER NO AC OR DEFROST. I WORK WITH A SHERIFF DEPT WHO HAS HAD THIS OCCUR TO THEIR FLEET OF F150'S THIS LAST YEAR, AND BEEN GIVEN THE RUNAROUND WITH SUPPOSED FIX. THEY AUCTIONED OFF THEIR TRUCKS BECAUSE IT WAS NEVER PROPERLY RESOLVED. THIS SEEMS LIKE A POSSIBLE FORD PART RECALL, AND IS A HAZARD FOR DRIVERS.