NHTSA Complaint #11389033 — 2015 FORD MUSTANG

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD STALL OUT MULTIPLE TIMES SOON AFTER START UP AS THE ENGINE AND SERVICE TIRE MOBILITY KIT WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT WHITE SMOKE WOULD INTERMITTENTLY EMIT FROM THE REAR EXHAUST PIPE WHILE DRIVING AT HIGH RATES OF SPEED. SHE ALSO STATED THAT THE SAME WARNING LIGHT WOULD APPEAR ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL TANK PRESSURE SENSOR. THE CONTACT THEN CALLED HENRY CURTIS FORD(1120 AUTO CENTER DR, PETALUMA, CA 94952) WHERE THEY INFORMED HER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY OR ON RECALL. THE CONTACT WAS THEN OFFERED A DIAGNOSTIC FEE WHICH SHE DECLINE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND GAVE HER THE SAME INFORMATION AS THE DEALER;THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.