NHTSA Complaint #11389019 — 2020 SUBARU FORESTER

WE BOUGHT THIS CAR BRAND NEW LAST YEAR, 2020 FORESTER SPORT. WOKE UP ONE DAY TO HAVING A CRACK OUT OF NOWHERE ON THE BOTTOM OF THE WINDSHIELD, NO IMPACT SIGN. CRACKED ALL THE WAY UP AND NOW WORKING TO THE SIDE. JUST A WEEK AGO WE HAD A LITTLE ROCK KICK UP FROM A TRUCK ON THE ROAD, NOT VERY BIG NOR GOING VERY FAST, YET IT CRACKED THE GLASS INSTANTLY & DRAMATICALLY YET AGAIN. THE WINDOW SEEMS TO BE EXTRA SENSITIVE AND NOT AS DURABLE AS NORMAL WINDSHIELD GLASS. THIS BECOMES A LARGE EXPENSIVE PROBLEM FOR OWNERS AS REPLACING THE GLASS COST $1000 DUE TO EYESIGHT CALIBRATION. WHEN IT'S BREAKING EVERY FEW MONTHS ON THE SLIGHTEST THINGS, IT'S JUST NOT WORTH IT AND QUITE DANGEROUS. WE ARE DRIVING IT WITH BROKEN GLASS UNTIL SUBARU WILL FIX IT, AS THE REPAIR COSTS ARE JUST TOO HIGH AND THIS IS UNACCEPTABLE. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT!!