NHTSA Complaint #11389016 — 2010 HYUNDAI VERACRUZ

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT 25 MPH, WHEN THE VEHICLE BEGAN TO STALL AND MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED SHORTLY AFTER SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 ( ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MITCHELL HYUNDAI (1600 E PARK AVE, ENTERPRISE, AL 36330; (334) 650-6768) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,418. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.