NHTSA Complaint #11388930 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11388930
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	January 19, 2021
Date Filed	January 19, 2021
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE STARTED OFF WITH THE RADIO NOT SAVING CHANNELS. IT WOULD RESET THE RADIO EVERY FEW DAYS. A MESSAGE WOULD COME ON THE DASHBOARD WHICH WOULD SAY THE CAR WILL BE RESTARTED IN A FEW HOURS. AND A LIGHT NOT WORKING. TOOK IN AND THEY SAID IT WAS BATTERY. REPLACED. THEN GOT BACK. WITHIN WEEK OR SO. CAR HAD ALL LIGHTS COMING ON AND OFF ON DASHBOARD. STARTED JUMPING. EVEN DROVE BACKWARDS WHEN PUT IN DRIVE. TOOK IN AND THEY REPLACED TRANSMISSION. WITHIN THE WEEK AFTER GETTING BACK, THE CAR WAS SKIPPING GEARS. ANOTHER TRANSMISSION. THEN BACK IN FOR RADIO NOT SHUTTING OFF WHEN CAR OFF AND LOCKED. WOULD RUN FOR HOURS. ALSO THE TRUNK DOOR WOULD NOT LOCK. TOOK AND THEY SAID IT WAS A SWITCH. RADIO AGAIN STILL RESETTING. RADIO WILL RANDOMLY SHUT OFF AND THEN TURN BACK ON. THE REAR TRUNK WILL LOCK AND THEN NOT UNLOCK. CAR IS STILL DRIVING ROUGH. CLEARLY THE CAR HAS ELECTRICAL ISSUES. IT IS BACK IN NOW.

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