NHTSA Complaint #11388737 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11388737
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	January 14, 2018
Date Filed	January 18, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

BATTERY KEEPS DRAINING INEXPLICABLY. THIS HAS BEEN GOING ON FOR LAST 3 YEARS (SINE JAN 2018 TILL JAN 2021) AND WE HAVE HAD TO DO JUMPSTART EVERY TIME. WE TOOK IT TO DEALER COUPLE OF TIMES HOWEVER THIS HAS NOT BEEN ADEQUATELY RESOLVED. IN JUNE 2020, WE PAID FOR BATTERY REPLACEMENT HOWEVER THIS HAS NOT SOLVED THE PROBLEM AND HAVE BEEN STRANDED IN REMOTE PLACES. 1. WE CLOSE THE VEHICLE, LIFT GATE, SWITCH OFF ALL INTERNAL LIGHTS, SHUT ALL DOORS AFTER PARKING THE CAR 2. WE DRIVE THE VEHICLE AT LEAST ONCE EVERY 3/4 DAYS. ON JAN 18, 2021 WE AGAIN SENT IT TO DEALER AND NOW THEY ARE REPLACING A NEW BATTERY, HOWEVER THEY DON'T HAVE AN EXPLANATION ON WHY THE BATTERY IS DRAINING

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