NHTSA Complaint #11388531 — 2019 SUBARU ASCENT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11388531
Vehicle	2019 SUBARU ASCENT
Component	ELECTRICAL SYSTEM
Date of Incident	January 16, 2021
Date Filed	January 17, 2021
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

AT 2 YEARS AND 5 MONTHS OLD (55K MILES, MOSTLY HIGHWAY DRIVEN) THE BATTERY DIES AND I WAS STRANDED WHEN I HAD STOPPED AND PARKED. WOULD NOT START ANYMORE. HAD TO JUMP START CAR AND DRIVE TO DEALERSHIP. SUBARU DEALERSHIP (GILLMAN SUBARU SOUTHWEST, HOUSTON, TX) DID A LOAD TEST AND DETERMINED BATTERY IS DEAD. WOULD NOT REPLACE BATTERY. WANTED TO CHARGE $500 TO REPLACE BATTERY!! WENT TO AUTO ZONE AND HAD IT REPLACED AND INSTALLED FOR UNDER $200!

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