NHTSA Complaint #11388491 — 2020 SUBARU WRX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11388491
Vehicle 2020 SUBARU WRX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 5,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

SITTING AT A STOPLIGHT, A LOUD POP OCCURS AND WHEN I LOOK BACK, THERE IS A HOLE IN THE MIDDLE OF THE REAR WINDSHIELD. IT IS APPROXIMATELY 2 INCHES TALL AND AT LEAST 18 INCHES WIDE. IT WAS LIKELY AN IMPLOSION. NO OBJECTS WERE FOUND NEAR, ON, OR IN THE CAR. THE WINDSHIELD CRUMBLED AFTER THAT, AS EACH ACCELERATION DROPPED MORE GLASS INSIDE THE CAR. NOTHING PROMPTED IT, JUST SITTING STATIONARY AT A STOPLIGHT. DEFROSTER WAS NOT ON, TEMPERATURE WAS APPROXIMATELY 45 FAHRENHEIT WITH MINIMAL WIND. HAD BEEN DRIVING FOR 10 MINUTES. MY REAR FACING CAR SEAT, WITH CHILD IN IT, COLLECTED A FAIR AMOUNT OF THE GLASS.

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