NHTSA Complaint #11388336 — 2014 FORD FOCUS

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11388336
Vehicle 2014 FORD FOCUS
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL THE VEHICLE HAD DIFFICULTY STARTING, WHEN THE VEHICLE WAS STARTED AND LOSES APPROXIMATELY 1/4 TANK OF GAS AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407 (336) 439-3886) WHERE IT WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND WAS TOLD THAT SINCE THE DEALER CLEARED THE VEHICLE FROM THE RECALL THEY COULDN'T DO ANYTHING. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

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