NHTSA Complaint #11388177 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11388177 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 143,292 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | UT |
Consumer Description
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT TURNED AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. PARKWAY FORD (2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,292.
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