NHTSA Complaint #11388155 — 2013 KIA FORTE

TL* THE CONTACT OWNS A 2013 KIA FORTE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE APPEARED AS THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE BACK TO HIS RESIDENCE WHERE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FERGUSON KIA (1501 N ELM PLACE, BROKEN ARROW, OK 74012, (918) 258-1800) WHERE IT WAS DIAGNOSED THAT THE ROD BEARING FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE)AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000.