NHTSA Complaint #11387733 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11387733
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	November 5, 2020
Date Filed	January 12, 2021
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I WAS APPROXIMATELY DRIVING 65 MPH WHEN SUDDENLY THE MOTOR DEVELOPED A TICKING NOISE. THEN SUDDENLY TURNED INTO A KNOCKING/CLATTERING NOISE. MY OIL LIGHT ILLUMINATED AS WELL AS MY ENGINE LIGHT. I THEN PROCEEDED DOWN THE HIGH WAY TO THE NEXT EXIT TO PULL OFF AND CHECK MY OIL. BEFORE I MADE IT TO MY EXIT. THE MOTOR HAD LOSS OF POWER. WHEN I'D TRY TO ACCELERATE, IT WOULD BOG DOWN. RIGHT AS I WAS ABOUT TO TAKE A TURN ONTO MY EXIT THE MOTOR STOPPED AND DIED SO I COASTED AS FAR AS A COULD AND HAD TO PUSH IT OUT OF THE ROAD. WHEN I EXAMINED MY OIL IT WAS METALLIC. MY VEHICLE ONLY HAS 80,000 MILES ON IT. WITH ABOUT 1500 MILES ON MY OIL CHANGE.(5-20W FULL SYNTHETIC).

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