NHTSA Complaint #11387728 — 2019 JEEP WRANGLER
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11387728 |
| Vehicle | 2019 JEEP WRANGLER |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 39 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
IT WAS A BIGHT SUNNY AFTERNOON WHEN I WAS DRIVING MY NEW 2019 JEEP HOME FROM THE DEALER, WITH ONLY 39 MILES ON THE MOTOR, I PULLED DOWN THE SUN VISOR WHILE DRIVING TO BLOCK THE SUN...THE VISOR FELL OUT OF THE MOUNTING BRACKET, HANGING BY THE WIRE CONNECTING THE LIGHTS FOR THE MIRROR, BLOCKING ABOUT 3/4 OF THE WINDSHIELD, AND OBSTRUCTING MY VIEW WHILE DRIVING 100%. I WAS ABLE TO PULL OVER & PUSH IT BACK INTO THE MOUNTING BRACKET, ONLY TO HAVE IT FALL OUT WHEN HITTING ANY BUMP, NO MATTER THE SPEED. IT EVEN FELL DOWN WHEN GOING OVER A SPEED BUMP IN THE PARKING LOT I HAD PULLED INTO AT LESS THAN 5 MPH. THE SAME THING HAPPENED TO THE PASSENGER SIDE VISOR AFTER HAVING THE DRIVER'S SIDE REPLACED BY THE DEALERSHIP. I HAD READ ABOUT THIS SAME COMPLAINT ON THE NHTSA 'S WEBSITE. NOT SURE HOW THIS ISN'T A RECALL GIVEN THE DRIVER'S VIEW BEING OBSTRUCTED 100% WITHOUT WARNING. THE DEALERSHIP DIDN'T SEEM TO SURPRISED BY THIS DEFECT, AND SAID IT WAS "COMMON"...HELLO?!?!?
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