NHTSA Complaint #11387712 — 2008 FORD FUSION

TL* THE CONTACT OWNS A 2008 FORD FUSION. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 70 MPH, THE BRAKES PEDAL WAS APPLIED AND DEPRESSED TO THE FLOORBOARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD (9423 W LINCOLN HWY, FRANKFORT, IL 60423, (866) 697-0924) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.